I feel like I am paying for a service that was promised as for the quite cab ride. I have used budget in the past and I have never had a experience such as this. I am not asking for a 100 percent rebate but I do believe that some sort of compensation for the hell we had to go through should be applied to us. The fact of the matter is they gave us a truck that was not at all prepared to be driven a distance of over 1000 miles. The fact that we are having to pay 898.87 dollars to budget for the absolute nightmare of this truck is beyond ridiculous. Once we made it to Colorado the last 120 miles the truck acted as if it was going to die out on us and then we continued to loose power to the engine to the point the last 35 miles we could not get above 40 miles per hour. And having to deal with the rain coming into the truck. Further more from the passenger door there was no weather seal so the whole ride my son who just so happens to also be anemic had the cold air blowing into the truck the entirety of the drive. And mind you the distance we had to travel was over 1200 miles. Heck we couldn't even hear the music with it turned all the way up. Well as soon as we pulled out of the parking lot the truck was so unbelievably loud that I could not even have a conversation with the person sitting in the passenger seat.
#Budget rental truck denver code#
While being shown the truck the check engine light was on and when I said something about it they said they had it serviced and that they forgot to clear the code for the light, also on the vehicle it states that it can accommodate up to 3 passengers and have a quite cab. On the date of I rented a truck through budget on ***** north freeway Houston Texas. Whatever assistance you can lend would be appreciated. We contacted roadside assistance immediately and was told that we needed to pull over so that they can identify where the truck was, and someone could come service the vehicle, they are still in Kearny Missouri at the hotel so now we have incurred the expense of the truck, the gas thus far, hotel night say and food. Unfortunately there were no headlights on the truck but had to ride with the hazards on so we wouldn’t get pulled over by the police, the next morning May 30, 7 AM my husband drove about 10 hours the check engine light came on.
#Budget rental truck denver zip#
We contacted roadside assistance and a mechanic came but the best he could do is document the situation and gave us zip ties to secure the truck, that was bogus! We then attempted to move the truck at about 11:30 PM on 29 May to a family friends home because we sold our house and are relocating.
After the arduous task of loading this 26’ truck from top to bottom the evening of the 29th, we needed to move the truck to alternate location, that’s when we discovered the back door was rusted with a broken latch which prevented us from securing our belongings in the truck. we received the truck on Sunday, May 28, I was advised by Lily at the Lombard Illinois facility that this was the only truck that they could find and that it had recently had repairs done on it. We are being told that there needs to be some type of manager approval in order for the mechanic to begin it’s about a 5 hour repair job. Currently, my husband and his driving companion are in Kearny Missouri after the engine light came on and he was not able to drive it any further, at a hotel for two nights now with no resolution in sight and no guarantees or answers on when repairs will happen. I rented a budget Rent-A-truck for our move from the Chicagoland area to Maricopa Arizona.
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